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FAQ


Q: What are your operation hours?

A: Live Operators are standing by to take your calls and answer any of your questions. Our office hours are Monday through Friday, 9am to 5pm EST (Eastern Standard Time). You may leave us a detailed voice message at any time, and we will return your call promptly. 

 

Q: What payment methods do you accept?

A: We accept the following methods of payment:

 
Major credit cards: Visa, MasterCard, Discover, American Express.
PayPal
Authorize.net Shopping Cart
Google Shopping Cart
USD Money Order or USD Cashier's Check mailed to:

Healing Power Inc.

7002 Main Street

Flushing, NY 11367

 
*Please Note: Your credit card will be charged immediately once your order is submitted. 

 

Q: Do you accept international orders?

A: Yes we do. We ship our products worldwide. To place an order you may either use our online shopping cart or contact our sales representatives at +718-575-8200.

 

Q: What if I don't feel comfortable providing my credit card information online?

A: You may submit your order via telephone at our toll-free number: 1-718-591-1899 (within the US), or at our international number: +718-575-8200. Our customer service representatives will be happy to assist you with your purchase.

 

Q: Does anyone else see the information that I provide to Herbal Supplements Care?

A: We fully respect your privacy. The information you provide will not be given to any third party. For more information, please visit our Privacy Policy page.

 

Q: How quickly can you ship my package?

A: Standard priority mail delivery time varies between 2 to 7 business days to domestic destinations. International delivery time varies between 15-20 business days. We also offer a next day express delivery option for domestic orders (with an additional shipping fee).

 

Q: How do I find product I’m looking for?

A: There are several options to find your desired product:

Click on the Products tab to view all of our products.
Identify your symptom under our Product Categories to find the most suitable product for you.
Search by keyword or product name in the search box at the top of the page.

 

Q: Do you have an online newsletter?

A: Yes, we do. You can now sign-up to our free online newsletter, in our homepage (below the Product Categories menu).

 

Q: Where do I find more information about your products?

A: If you would like more information about a product you see on www.herbalsupplementscare.com, simply click on the product’s image/product catergory of your choice. This will take you to a detailed product page that includes the product’s overview, advantages and effectiveness, ingredients, directions for use, product reviews, testimonials and FAQ.

 

Q: What kind of quality/safety certifications do you have?

A: All of our products, with no exception, comply with FDA rules & regulations, and are approved by the FDCA, India. Furthermore, our products are Kosher and Halal certified.

 

We distribute our products with complete peace of mind as our manufacturing plant follows a strict quality management system set by ISO 9001:2008 and Good Manufacturing Practice (GMP) certificate. To view our certificates, please click on the FDA link on our bottom menu. If you still have questions, please email us at: info@herbalsupplementscare.com

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